Policies

Shipping

Processing time Usually 3-5 business day for tools. Custom Orders Vary. The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays, damage or loss due to customs or any shipping entity.

Please feel free to contact me with questions or comments

Seller is not responsible for damaged, late or lost items due to any handling during shipping. You have the option to purchase shipping insurance (please pm is there are issues with this) or you can upgrade shipping to Priority which comes with insurance.

Items with free shipping are shipped first class with a tracking number but insurance is extra. Please message me if you have trouble adding insurance.

Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 3 days of delivery

Ship items back to me within: 21 days of delivery date

Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)

Digital downloads

File deliveryYour files will be available to download once payment is confirmed